Sorry. We do not refund.

Regards

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On 11/07/2018 08:40 PM, X wrote:
I see. It doesn’t appear that I will be able to use your software. I would like to cancel my activation code and get a refund.

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On Wed, Nov 7, 2018, 8:32 AM Phoyo Team wrote:

I do not see it in the supported camera list.

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On 11/07/2018 03:15 PM, X wrote:
Olympus – OM-D E-M10 Mark 2.

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On Tue, Nov 6, 2018, 11:36 PM Phoyo Team wrote:

Hello,

What is the camera model ?

Regards

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On 10/27/2018 04:53 PM, X wrote:
Good morning, I checked everything that you have suggested and have installed the drivers. Which Universal driver should I try. I did not try it in the demo because it was listed as a supported camera. I am still getting the same error message.

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On Sat, Oct 27, 2018, 3:57 AM Phoyo Team wrote:

Hello,

– try to toggle the checkbox “Optimize photo capture”

– make sure you installed the bridge if using the exclusive driver

– try to use the dslr universal driver

Have your camera ever worked even with the demo version?

Hope it helps.

Regards

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On 10/27/2018 09:29 AM, X wrote:
Good morning. I have activated my copy of Phoyo and can not connect any camera to the program. I have tried multiple cameras and the web camera built into the laptop is the only one that works. The program detects the camera but when selected the program has error message saying that live view data unavailable. I have a photoshoot in 12 hours. Please help!

• This topic was modified 6 years ago by  admin.
• This topic was modified 6 years ago by  admin.